Every animal that Kösen creates is made with great care and attention. Because animals are not mass produced, they are brought here in minimal quantities of each. Therefore, we have found it almost impossible to keep each and every item in stock here in the United States at all times.

If an item is not in stock at the time you order, it may be on order, or even on its way here already, as our shipments arrive on a monthly basis.

If an animal is not in stock at the time of your order, we will notify you immediately and let you know what the estimated time frame is that you can expect it to arrive, whereupon it will immediately ship to you or your recipient. If you do not wish to wait, we will issue an immediate refund.